Welcome to TRUE-BLUE Appliance Repair! My name is Mike Cote; I am the owner and operator of TRUE-BLUE Appliance Repair. I have a total of 23 years of experience in the appliance service industry, 18 years as a factory trained and authorized technician on virtually all major brands, EPA certified for sealed system repairs on refrigeration and air conditioning. I have 5 years’ experience as a manager, which has allowed me to see the customers’ needs from different perspectives.
As owner I operate the business as I always believed it should be done – provide customer service first, through integrity, sincerity and respect, never putting the importance of profits before good customer service and a great reputation. “Integrity is the essence of everything successful.”
I look forward to serving your appliance repair needs. We are located in Austin, family owned and operated, and offer “Personalized Service You Can Trust”. We service the Austin Metro area.
Our goal at TRUE-BLUE Appliance Repair is to provide our customers with the assurance of knowing there is someone they can trust to come to their aid whenever their appliance fails or just needs maintenance. As our name implies, we want to be our customer’s honest and reliable appliance repair source and we want to take the worry out of appliance repair.
For our customers comfort and safety, we can email a picture of the technician that is coming to your home. Our vans will be clearly marked with full van graphics as in our photos and our technicians will be wearing uniforms with their name and the TRUE-BLUE Appliance Repair logo embroidered on them.
Out of respect for each customer and their home, the technician will wear shoe covers to protect the floors from dirt and damage, use a tool matt to protect floors and counter tops, and utilize floor guards when moving an appliance for repairs. The appliance and work area will be cleaned before leaving the customer’s home.
Our customers can relax knowing that their technician is a well trained professional, insured, and EPA certified. Our vans will be fully stocked with original factory replacement parts as well as all the tools and equipment necessary to get the job done right the first time whenever possible. We aim to minimize our customer’s valuable time invested in getting the repair completed.